Patient Resources

Public Health Links

Vaccines

Reporting vaccinations or requesting records from Public Health as well as information regarding vaccine safety, vaccination clinics and vaccine requirements for school or daycare.

Pregnancy and Parenting

Clinics and classes spanning from prenatal to postpartum support. Find resources for raising children with access to free parenting classes.

Dental Health

Dental care programs for all ages. How to prevent cavities, screening forms for school and schedules for mobile dental clinics for youth across the Niagara region.

Quitting Smoking

Free help to quit smoking. Counseling and access to free nicotine replacement therapy

Mental Health

Adult and youth mental health services, eligibility and referrals.

Crisis Intervention

These are not rapid response services. For life-threatening emergencies call 911.


Knowing Your Health Care Options

When to go to your Doctor's Office

  • Abdominal pain (under age 50)
  • Allergies
  • Bites
  • Diarrhea
  • Minor cuts or tears
  • Cough, cold, flu symptoms
  • Sore throat
  • Minor head injuries (under age 65)
  • Minor injuries
  • Minor sprains and strains
  • Minor burns
  • Skin rashes
  • Eye, nose, ear complaints
  • Urinary tract infection

When to go to an Emergency Department

  • Abdominal pain (over age 50)
  • Chest pain or pressure
  • Dizziness
  • Fracture
  • Early pregnancy complications (under 12 weeks)
  • Numbness, weakness
  • Severe bleeding
  • Severe headaches
  • Shortness of breath
  • Trauma
  • Unconsciousness
  • Urgent mental health conditions, psychosis, or thoughts of harm to self or others.
  • Vision loss

Patients requiring emergency medical assistance should call 9-1-1 or visit the hospital Emergency Department.